Oaubrn respects the privacy rights of its
online visitors ("you", "your", "yours") and
recognise the importance of protecting the information collected about them. We
have adopted a corporate wide privacy policy that guides how we collect, store,
and use the information that you provide us with. By visiting oaubrn.com,
you are accepting and consenting to the practices described in our privacy
policy, terms & conditions and return policy.
If you are under 16, we require that you inform a
parent or guardian about oaubrn's privacy policy and terms and conditions as
well as requiring their consent to the privacy policy and terms and conditions
before signing up or placing an order with oaubrn.
The following information is provided by oaubrn
to enable our online visitors to be fully informed of our privacy policies.
This privacy policy does not apply to websites
maintained by other companies or organizations to which we link and oaubrn
is not responsible for any personal information you submit to third parties via
our website. Please ensure that you read the privacy policy of such other
companies or organizations before submitting your details.
What personal information do we collect from you
and how?
Oaubrn collects personal information in several
ways when you place an order, buy a gift voucher for a friend or sign up for a
service offered by oaubrn. By signing up, you are consenting to the collection
of your personal data. If an order is placed with us, we need to hold personal
information including your name, email address, phone numbers, home address,
shipping and credit/debit card billing address(es) so that we can process and
fulfill your order.
Additionally, to protect you further, we do not
store your credit card details. We may also obtain information as a result of
authentication or identity checks. Sometimes we may ask for your telephone
number. This number may be given to our courier for delivery services. These
details allow us to process your order and to let you know the status of your
order.
What are cookies?
A cookie is a piece of information that is stored
on your computer's hard drive by your web browser which tracks your movements
within websites. Our site uses cookies to keep track of how often you visit our
site, the contents of your shopping cart, previous purchases and to deliver
content specific to your interests. Most browsers are automatically set to
accept cookies but usually you can alter the settings of your browser to
prevent automatic acceptance. If you choose not to receive cookies, you may
still use most of the features of our website, including the ability to
purchase items.
What do we use your information for?
Oaubrn may use your personal information for
the processing of orders, payments and to provide you with a personalized
shopping experience. We will also use your details to fulfill and deliver your
orders and manage your account. Personal information that you provide may be
disclosed to a credit reference or fraud prevention agency, which may keep a
record of that information. Where there is a legal obligation to do so, we may
disclose your information to any relevant regulatory body.
We may also use your personal information to send
you marketing updates but only ever in accordance with your preferences (as
detailed in the next section). We do not sell your details to third party
marketing companies.
We do collate information about site traffic,
sales, wish lists, and other commercial information which we may pass on to
third parties but this information does not include any information which can
identify you personally.
Finally, we may use your personal information for our
internal marketing and demographic studies, together with non-personal data to
monitor customer patterns so we can consistently improve our site design to
better meet our visitors' needs.
Subscription
when you sign up, you will be given the option to
subscribe to our regular newsletters which will send you:
email alerts for new products, special offers,
sales and marketing promotions. Such alerts may include marketing information
about oaubrn, our subsidiaries or selected business partners.
We do not sell or otherwise pass your details to
third parties for marketing purposes. Marketing communications you subscribe to
will only be sent by oaubrn.
At all times, you have the opportunity to unsubscribe
out of any service or update by change your email preferences or by logging
into my account.
Change your personal information on oaubrn
if for any reason you are concerned that the
personal information held by oaubrn is not correct, please visit the website
and logging into 'my account' on the home page, your personal information will
be made available for review and change in the 'my account' - 'account
settings' or 'address book' section. Only you or, upon your request, the
customer support department, may access your personal data from the website
using your password and user id. If you changed your billing or shipping
address while your order is still being processed, the order will be
re-processed through security validation checks.
How do we protect your information?
We will take reasonable care to maintain
appropriate safeguards to ensure the security, integrity and privacy of the
information you have provided us with. When you place an order or access your
account information, we use a secure socket layer (ssl) encryption which
encrypts your information before it is sent to us to protect it from
unauthorised use. In addition, we will take reasonable steps to ensure that
third party business partners' to whom we transfer any data will provide
sufficient protection of that personal information.
Where and how to ask questions or file complaints
if you require further information about our
privacy policy, please go to the help center of the web site. If you require
more information please go to the contact us section of the web site and send
an email to our customer support representatives.