Terms & Conditions
Oaubrn and related services are made available
to you in accordance with the following Terms of Use & Service, and any
other rules posted on our Sites (collectively, the "TOS"). By
visiting oaubrn.COM, you are accepting and consenting to the practices
described in our Privacy Policy, Terms & Conditions and Return Policy.
Please read the TOS carefully before placing any orders on www.oaubrn.com.
We recommend you should keep a copy of the TOS for future reference.
In particular, we wish to draw your attention to
our policies relating to the terms of purchase within the TOS and our Privacy
Policy. If you are under 16 you must let your parent or guardian know about oaubrn's
Privacy Policy before you sign up to use this Site or any of this Site's
services. We reserve the right to only accept orders from those over 18 however.
We may modify the TOS from time to time. Please
read the TOS and check back often. If you do not agree to any change to the TOS
then you must immediately stop using the Site. Any changes made after you have
placed an order will not affect that order unless we are required to make the
change by law.
REGISTRATION
To use some of the services or features made
available to you on this Site you will need to Sign Up. When you sign up you
are required to provide information about yourself that is true, accurate,
current, and complete in all respects.
The account password you provide should be unique
and kept secure, and you must notify oaubrn immediately of any breach of
security or unauthorized use of your account.
Please refer to our Privacy Policy for information
about how we use your data.
ELIGIBILITY TO PURCHASE
In order to make purchases on the Site you will be
required to provide your personal details. In particular, you must provide your
real name, phone number, e-mail address and other requested information as
indicated. Furthermore, you will be required to provide payment details that
you represent and warrant are both valid and correct and you confirm that you
are the person referred to in the Billing information provided.
The Site is available only to individuals and
others who meet the oaubrn terms of eligibility, who have been issued a
valid credit/debit card by a bank acceptable to oaubrn, whose applications
are acceptable to oaubrn and who have authorized oaubrn to process a
charge or charges on their credit/debit card in the amount of the total
purchase price for the merchandise which they purchase. Oaubrn reserves the
right to restrict multiple quantities of an item being shipped to any one
customer or postal address.
By making an offer to purchase merchandise you
expressly authorize us to perform credit checks and where oaubrn feels
necessary, to transmit or to obtain information (including any updated
information) about you to or from third parties, including but not limited to
your credit/debit card number or credit reports (including credit reports for
your spouse if you reside in a community property jurisdiction), to
authenticate your identity, to validate your credit/debit card, to obtain an
initial credit/debit card authorization and to authorize individual purchase
transactions.
Furthermore, you agree that we may use Personal
Information provided by you in order to conduct appropriate anti fraud checks.
Personal Information that you provide may be disclosed to a credit reference or
fraud prevention agency, which may keep a record of that information.
Please refer to our Privacy Policy for further
information about how we use your data.
ORDERS
All orders are subject to acceptance and
availability, and items in your shopping bag are not reserved and may be
purchased by other customers.
Oaubrn offers products for sale that are in
stock and available for dispatch from our distribution center. Occasionally
however, we may be waiting for shipments from our suppliers. Consequently you
may from time to time be given the possibility of making an Advance Payment for
certain items in which case you are able to make an Advance Purchase. This will
ensure that you receive this item in priority once stock has been delivered to oaubrn.
Oaubrn will only take Advance Purchase orders for stock that has been
scheduled for delivery by a supplier. Your rights regarding Advance Purchase
are the same as those for any other purchase at oaubrn. Alternatively, you
may simply choose to register your email address for notification of arrival of
the selected merchandise not held in stock.
Items received into stock may be pre-allocated to
satisfy Advance Payment orders and customers making Advance Payments will
receive items in priority to customers on the Waiting List or customers
ordering through the Site for immediate delivery. Please be aware that we may
be unable to deliver selected Advance Payment merchandise due to production
problems or quality check issues identified when we receive an order into
stock. In these circumstances we will notify you by email and refund the
Advance Payment to your credit/debit card within thirty days of being advised
that merchandise has become unavailable.
If you have registered your email address for
notification of the arrival of a specific product featured on our Site, we will
attempt to notify you by email within 48 hours of the product becoming available
on the Site. Please be aware that on occasion certain products that are in
particularly high demand will sell out during this period.
Oaubrn will store a record of your
transactions for a minimum of one year.
PRICING POLICY
Prices shown on the Site are in USD and are
inclusive of VAT at the applicable rate unless you have selected an alternative
country where VAT is not chargeable, as indicated in the top left hand corner
of the Site.
All prices and offers remain valid as advertised
from time to time. The USD price of a product displayed on the Site at the time
the order is accepted will be honored, except in cases of patent error.
Product prices are set at the beginning of each
season using existing currency exchange rates. These prices are subject to
change if the applicable currency exchange rate changes before your order is
accepted or the items are subject to markdowns at any time during the selling
period.
Customers purchasing from a country served as DDP
will incur relevant import duty and tax. These costs are included in the final
purchase price. Customers purchasing from a country served as DDU will be
charged for the items purchased and shipping costs only. We recommend you contact
your local customs authority to determine a landed cost price prior to purchase
completion.
If you are a customer whose credit/debit card is
not denominated in USD, the final price will be calculated in accordance with
the applicable exchange rate on the day your card issuer processes the
transaction.
SALE PRICE ADJUSTMENT POLICY
oaubrn is happy to offer a Sale Price
Adjustment on items purchased up to 7 days prior to the commencement date of a
sale. Please be aware that the exact style and size of an item must be
available for purchase at the time your request is made before any adjustment
in the sale price can be approved. All approved Sale Price Adjustments will be
credited to your oaubrn account in the form of a store credit which will be
valid for 12 months.
We are unable to offer price adjustment on items
originally purchased in a sale or on any special promotion items that are
temporarily reduced in price. Once an item has been purchased at a discounted
sale price, no price adjustment will be offered should the item be further
marked-down.
ACCEPTANCE OF YOUR ORDER
Once you have made your choice and your order
has been placed, you will receive an email acknowledging the details of your
order. This email is NOT an acceptance of your order, just a confirmation that
we have received it.
Unless you cancel your order, acceptance of your
order and completion of the contract between you and oaubrn will be completed
when we email you to confirm the goods have been dispatched. The sale contract
is therefore concluded in the language of English.
We reserve the right not to accept your order in
the event, for example, that we are unable to obtain authorization for payment,
that shipping restrictions apply to a particular item, that the item ordered is
out of stock or does not satisfy our quality control standards and is
withdrawn, or that you do not meet the eligibility criteria set out within the
TOS.
We may also refuse to process and therefore
accept a transaction for any reason or refuse service to anyone at any time at
our sole discretion. We will not be liable to you or any third party by reason
of our withdrawing any merchandise from the Site whether or not that
merchandise has been sold, removing, screening or editing any materials or
content on the Site, refusing to process a transaction or unwinding or
suspending any transaction after processing has begun.
PAYMENT
Payment can be made by Visa, Visa Debit, mastercard,
American Express, JCB International, paypal and any other methods which may be
clearly advertised on the Site from time to time. Payment will be debited and
cleared from your account upon dispatch of your order by oaubrn. You confirm
that the credit/debit card that is being used is yours or that you have been
specifically authorised by the owner of the credit/debit card to use it. All
credit/debit card holders are subject to validation checks and authorization by
the card issuer. If the issuer of your payment card refuses to authorize
payment to oaubrn, we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure.
All credit/debit card transactions on this site are processed using a secure
online payment gateway that encrypts your card details in a secure host
environment. These details will be fully encrypted and only used to process
card transactions which you have initiated. Furthermore we do NOT store your
credit/debit card details on our systems.
To help ensure that your shopping experience is
safe, simple, and secure, oaubrn uses Secure Socket Layer (SSL) technology.
Furthermore, we take reasonable care, in so far as
it is in our power to do so, to keep the details of your order and payment
secure, but in the absence of negligence on our part we cannot be held liable
for any loss you may suffer if a third party procures unauthorized access to
any data you provide when accessing or ordering from the Site.
GIFT CARDS
oaubrn Virtual Gift Cards are sold subject to
the following terms and conditions:
1. Gift Cards are valid for 12 months from date of
purchase.
2. Gift Cards can be redeemed against all products
on www.oaubrn.com.
3. Gift Cards are non transferable and may not be
returned or redeemed for cash.
4. If your order exceeds the value of the Gift
Card and you have existing store credit on your account, this will
automatically be redeemed to cover the remaining balance. All remaining
balances exceeding the value of your gift credit or store credit must be paid
by credit or debit card.
5. If you return products you have purchased using
a Gift Card, the remaining balance will be credited to you as store credit and
will be redeemed against subsequent orders.
6. Virtual Gift Cards will be e-mailed to the
recipient once the full order has been processed and payment has been taken. A
copy will also be sent to the sender as confirmation of dispatch.
7. Oaubrn is not liable for delivery of a
Virtual Gift Card to an incorrect or non-existent email address. This is the
sole responsibility of the purchaser.
8. Oaubrn is not responsible if a Gift Card is
lost, stolen, destroyed or used without permission.
9. Oaubrn reserves the right to cancel a Gift
Card if we deem such action necessary.
10. Shipping is applicable on any products purchased
with a oaubrn Gift Card.
PROMOTION CODES
Promotion codes are non-transferable and there is
no cash alternative. Furthermore, they cannot be used in conjunction with any
other promotion code or offers, and must be redeemed by the date published, if
provided.
DELIVERY
We require a signature for any goods delivered,
at which point responsibility for your purchased goods passes to you. If you
have specified a recipient who is not you for delivery purposes (for example as
a gift) then you accept that evidence of a signature by them (or at that
delivery address) is evidence of delivery and fulfillment by oaubrn, and
transfer of responsibility in the same way.
Please note that we aim to dispatch all orders
within 3 working days, or 5 working days during peak holiday seasons. Estimated
delivery times are to be used as a guide only and commence from the date of
dispatch. Oaubrn are not responsible for any delays caused by destination
customs clearance processes.
INTELLECTUAL PROPERTY RIGHTS
Your use of the Sites and its contents grants no
rights to you in relation to any copyright, designs, trademarks and all other
intellectual property and material rights relating to the Content (as described
in the Content section below), including oaubrn Software and all HTML and
other code contained in this Site. All such Content including third party
trademarks, designs, and related intellectual property rights mentioned or
displayed on this Site are protected by national intellectual property and
other laws and international treaty provisions. You are permitted to use the
Content only as expressly authorized by oaubrn and/or its third party
licensors. Any reproduction or redistribution of the above listed Content is
prohibited and may result in civil and criminal penalties. Without limiting the
foregoing, copying and use of the above listed materials to any other server,
location or support for publication, reproduction or distribution is expressly
prohibited. However, you are permitted to make one copy for the purposes of
viewing Content for your own personal use.
CONTENT
In addition to the Intellectual property rights
mentioned above, "Content" is defined as any graphics, photographs,
including all image rights, video or text on this Site. Oaubrn tries to
ensure that the information on this site is accurate and complete. Oaubrn
does not promise that oaubrn's Content is accurate or error-free. Oaubrn
does not promise that the functional aspects of the Site or oaubrn's Content
will be error free or that this Site, oaubrn Content or the server that
makes it available are free of viruses or other harmful components. We always
recommend that all users of the Internet ensure they have up to date virus
checking software installed.
The designs and labels whose products we sell, or
any third parties with whom we are associated are their own and do not
necessarily reflect of oaubrn and we accept no responsibility.
NO COMMERCIAL USE
This Site is for your personal non-commercial
use only. You may not modify, copy, distribute, transmit, display, perform,
reproduce, publish, license, commercially exploit, create derivative works
from, transfer, or sell any Content, products, or services contained within
this Site. You may not use this Site, or any of its Content, to further any
commercial purpose, including any advertising or advertising revenue generation
activity on your own Site.
YOUR ACTIVITY
You agree that you will be personally responsible
for your use of this Site and for all of your communication and activity on and
pursuant to this Site. If we determine that you are or have been engaged in
prohibited activities or violated the TOS, we may deny you access to this Site
on a temporary or permanent basis.
THIRD PARTY LINKS
We may include or offer third party links on our
website (e.g. Facebook. Twitter). These third party sites have separate privacy
policies. We therefore have no responsibility or liability for the content and
activity of these linked sites. Nonetheless, we seek to proect the integrity of
our site and welcome any feedback.